The absolute best way to reach me is by email!
I check my email every morning and every evening, (and sometimes in the afternoon) and I will reply to all emails, usually within 48 hours...
If you have any questions about your order, about my products or anything else, please feel free to direct all questions by email.
You can also reach me at karen @ karenskids.net (no spaces)
I appreciate all my customers more than you will ever know!
I appreciate being able to do what I love to do for a living, and I really do love to hear from you.
Unfortunately, if I took the time to talk on the phone with customers, I'd loose a lot of needed time working on orders.
I want to get your orders out as quickly as possible, and by avoiding the phone I can give my complete attention to your order.
If you have placed an order but haven't received a confirmation email within 48 hours, please check your spam/junk folders. I seem to end up there a lot!
My confirmation letters are not computer generated. I write each one myself, which is why you will not receive one immediately after placing your order. Before emailing you, I check my schedule so I can give you a pretty precise estimate of when your order will be shipped.
If checking on your order, please send the email address the order was placed under along with the date of purchase. Please don't send the very long paypal transaction number, as this is a number assigned by paypal and has nothing to do with my order process.
Please feel free to send all order inquiries, feedback, problems, questions or concerns to
purchase @ karenskottage.org (no spaces)